Product Options Price Adjustment

We offer shipping to most countries worldwide.
For orders with an amount exceeding $59, hippingisfree(except for particularly remote areas).For orders below $59, a shipping fee of $5.9 will be charged.​

The transportation time ranges from 2 to 10 working days, which depends on the user's location.​

If you have any questions about transportation, please contact our customer service team service@jadomoto.com​

For electronic products, we provide a 1-year warranty service. During the warranty period, if the product has quality problems caused by non-human factors, we will provide you with corresponding repair or replacement services.​

For other accessory products, the warranty period is extended to 2 years, which also covers product failures caused by non-human reasons, making your use more secure.​

Special note: At present, we have launched exclusive protection for JADO S6 products, providing a 1-year free replacement service. Within this period, no matter what problems occur with the product, you can directly replace it with a new one, completely eliminating your worries.​

If you have any questions or need after-sales service support, please feel free to contact our customer service team.

We offer a 30-day refund guarantee, allowing you to apply for a refund within 30 days of receiving the product.​

Items returned for a refund due to personal preference must be brand-new and suitable for resale. This means the items must be unused, undamaged, and returned in their original packaging. During the return application process, photo evidence is required to confirm the condition of the items for the return request to be approved.​

To initiate a refund application, please contact our customer service team within the 30-day return period. Provide your order details, and we will guide you through the refund process. You can reach us by email at service@jadomoto.com. Do not return the items to the delivery address.